Submit your order securely to us via this web site. Visit us again after you have placed your order to easily track your shipment and view order history. You can even choose to pick up your order at one of the bookstore locations - at no additional cost!
Allow 1 - 2 Business Days for Pick Up at Southlake and Lakeshore Bookstores.back to top
Ordering By Fax
We do not accept orders by fax or phone.back to top
College of Lake County Bookstore College of Lake County Bookstore is proud to offer you the most competitive shipping rates. All of our shipments are professionally packed to ensure the safety of your items in route.
On average, your order will be received in 2 - 5 working days depending on the method chosen for delivery. Be advised during August and January, processing may take longer.back to top
The textbook return guidelines are:
- return within 5 days of received shipment,
- books must be in condition they were when purchased,
- product must be returned with receipt,
- and anything that was wrapped must remain wrapped to get full refund.
No Returns or Exchanges on open shrink-wrapped texts, e-books, or online access codes
Please contact us if you have a question about returning a textbook.
*Customized products which are non-returnable include clothing with monograms, custom published materials (such as course readers, lab books or syllabi), and artwork which is printed, matted, or framed based on your order.
**Defective or incorrectly shipped product may also be returned during this same time period. Product that is not defective must be returned unopened. (Do not remove shrink wrap from product that is to be returned.)
Returns are not allowed the week before midterms and through finals.
RENTALS MUST BE RETURNED BY THE DATE WRITTEN ON THE STICKER ON THE BACK OF THE BOOK - BY 8:00 PM
Contact us anytime with questions or concerns via email at: BKS.WEBSTORE@CLCILLINOIS.EDU You can also contact our customer service department at: 847-543-2086back to top